Casino ID Terms and Conditions — Fully in English

These terms and conditions apply to the Casino ID platform and all its services. By accessing casinoid.ws, creating an account, or using any of our services, you are considered to have fully accepted these terms.

Casino ID is an international online gaming platform operating under a licensed and regulated framework. All gaming services, bonus offers, and promotional activities available on the platform are governed by these Terms & Conditions.

Casino ID reserves the right to modify these terms and conditions at any time. Users will be given adequate notice before any changes take effect.

Registration Requirements

• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• All information provided at registration must be accurate, complete, and kept up to date.
• Accounts must be operated under your own name and using your own payment methods.
• Casino ID may request identity verification (KYC) documents at any time.

KYC Verification

All users must complete identity verification before their first withdrawal. Required documents include a clear photo of a national ID or passport and proof of the payment account used. Withdrawal requests will not be processed until KYC verification is complete.

Users are fully responsible for keeping their accounts secure. It is essential not to share your password with anyone or log in on public devices. If you notice any suspicious activity, contact support immediately.

Casino ID currently supports deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳500, and the maximum limit per transaction varies by payment method.

Deposit Rules

• Deposits must be made only from a payment account registered in your own name.
• Depositing using a third party's account may result in temporary account suspension.
• Successful deposits are typically credited to your account within 5 minutes.
• If a delay occurs due to a technical issue, please send your transaction receipt to our support team.

All transactions are processed in Bangladesh Taka (BDT). Casino ID charges no conversion fees or hidden charges.

Withdrawing your winnings from Casino ID is straightforward, though certain conditions apply. The minimum withdrawal amount is ৳500.

Withdrawal Prerequisites

• KYC verification must be completed.
• If you have an active bonus, the wagering requirement must be met before withdrawing.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawal requests are typically processed within 24 hours.

Withdrawal Processing Time

• bKash / Nagad / Rocket: Typically within 1–24 hours
• Weekends or Public Holidays: Processed on the Next Business Day
• Large Amounts (৳50,000+): Additional Verification May Be Required

All bonuses and promotional offers at Casino ID are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

General Bonus Terms

• Each bonus offer comes with a specific wagering requirement (typically 20x–30x).
• Multiple bonuses cannot be active at the same time.
• Winnings from bonuses can only be withdrawn after the wagering requirement has been completed.
• If a withdrawal is requested before wagering requirements are met, the bonus and any bonus winnings will be forfeited.
• Expired bonuses will be automatically cancelled.

Welcome Bonus Special Terms

The welcome bonus is available to new members only and applies to the first deposit. Claiming the welcome bonus across multiple accounts from the same IP address, device, or payment method will be considered fraudulent activity.

All games at Casino ID are powered by certified RNG (Random Number Generator) systems and are regularly audited by independent third parties. Every game outcome is entirely random and not predetermined.

Technical Issues Policy

• If you get disconnected during a game, your progress is saved on the server.
• Casino ID reserves the right to correct any erroneous payments resulting from technical errors.
• Casino ID may void any winnings resulting from a software bug or malfunction.
• In the event of any dispute regarding game rules or payouts, Casino ID's server logs shall serve as the final authority.

In Live Casino games, the dealer's decision is final. If a live game is interrupted due to a technical issue, all bets will be refunded.

Casino ID is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited and may result in immediate account termination:

• Creating or operating multiple accounts.
• Using the platform for money laundering or any other illegal financial activity.
• Creating artificial betting patterns to exploit the bonus system.
• Hacking or attempting unauthorized access to another user's account.
• Using automated bots to play games.
• Opening an account with false information or concealing your identity.

Casino ID reserves the right to suspend or permanently close an account without prior notice under the following circumstances:

• Violation of any clause within the Terms & Conditions.
• Submitting false or forged documents during KYC verification.
• No account activity for an extended period (12 months+).
• To comply with directives issued by regulatory authorities.

Fair Balance Refund

Unless an account is closed due to a breach of terms, any valid balance will be returned to the user upon request. Winnings earned from bonuses or bonus balances are non-refundable.

Casino ID believes entertainment should be safe and in control. We offer a range of protective tools to ensure that excessive gaming never becomes a problem in anyone's life.

Available Features

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Time Limit: Set a limit on how long you play in a single session.
• Cooling-Off Period: A temporary break from gaming for a set period.
• Self-Exclusion: Disable your account permanently or for a specified period.

Once self-exclusion is activated, no new accounts can be opened during the exclusion period. To learn more about responsible gaming, visit our Responsible Gaming page.

Casino ID reserves the right to amend, update, or remove any part of these terms and conditions at any time. Users will be notified via a website announcement and by registered email or SMS before changes take effect.

Dispute Resolution Process

For any complaints or disputes, please contact our customer support first. Casino ID aims to resolve all complaints within 7 business days. If the matter cannot be resolved through support, it will be referred to independent mediation.

Contact Information

• Email: support@casinoid.ws
• Live Chat: Active on the Website 24/7
• Response Time: Usually Within 24 Hours